Legal
All the legal documents that govern your use of Shield.
Terms of Service
The rules for using Shield's core analytics platform.
Privacy & Cookie Notice
What personal data we collect, why, and how you can control it.
AI Policy
Plain-English terms for using the AI features inside Shield.
Data Processing Agreement
Controller-processor relationship under GDPR, with annexes.
Security & Compliance
How we keep customer data safe — controls, architecture, and incident response.
Sub-processors
The vendors that process customer data on our behalf.
For trials started before March 02, 2026, the Shield AI Agent remains optional. For trials started on or after March 02, 2026, the Agent is included by default.
Questions about any of these documents? Email legal@shieldapp.ai.